Shipping Policy
🚚 Processing Time
Once your order is placed, we aim to process it within 3-5 business days. Please keep in mind that during peak seasons or promotional periods, processing times may take slightly longer.
📦 Shipping Methods & Delivery Times
We offer the following shipping options to meet your needs:
Standard Shipping: Estimated delivery within 15-30 business daysExpress Shipping: Estimated delivery within 7-15 business days
Free Shipping: Available on orders over $150 AUD
Delivery times depend on your location and the chosen shipping method. Some items may arrive sooner than estimated, while others may take longer due to factors beyond our control, such as customs processing or postal delays.
🌍 International Shipping
We’re delighted to offer international shipping! Please be aware that customers are responsible for customs fees, duties, and taxes, which vary by country. These additional costs are not covered by Tiny Threads and are the responsibility of the customer.
🔍 Order Tracking
Once your order has been processed and dispatched, you will receive an email with tracking information to monitor the delivery status of your package.
⏳ Potential Delays
While we strive to deliver your order within the estimated time frame, delays may occur due to customs processing, postal issues, or other unforeseen circumstances. If your order is delayed, please feel free to contact us, and we’ll do our best to assist.
For questions or further assistance, please reach us at: support@tinythreadsinc.com